Frequently Asked Questions

Select from the following Xanté products or see FAQs for legacy products.

EnPress Printer


Envite Printer


iQueue Workflow Software

iQueue Workflow

X-16 Printer


X-33 Printer


Xante Excelagraphix 4800

Excelagraphix 4800

Excelagraphix 4800/4200 Questions & Answers

General Questions

Create a template use media of an acceptable size. Cut a template to fit smaller media. Place the smaller media you want to print on inside the template media.

Print heads have 70,400 Nozzles (352,000 nozzles total)

Get the print head’s orange protective cap. Place a folded lint free cloth inside the cap. Dampen the lint free cloth with deionized water. Place the print head inside the protective cap then snap the side cover. Let the print head soak for at least 30 minutes.

The Excelagraphix engine requires 50-80% humidity to maintain good print quality. Values above and below this range can cause various print quality issues.

The printer and iQueue software should be left on overnight to prevent damage, preserve the life of the consumables and save ink. The printer uses more ink when turned off and back on than it would by staying in a standby state.

Reference the Operation Manual on pages 4-11 through 4-27.


Find drivers, utilities, manuals and MSDS documentation below. If you do not see your device, please check the Legacy Products folders.

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