Legacy Frequently Asked Questions

Select from the following Xanté products to bring up the most frequently asked questions and our answers. If you do not see your product, see FAQs for current products.

CL30 HSE & Series Questions & Answers

How do I access the internal web page for my printer when my network uses a firewall?

FIREFOX: Locate the IP address of your printer (shown on the startup page or configuration page) Open Firefox;

MAC OSX – Go to the File menu and select Preferences

WINDOWS – Go to the Tools menu and select Options Click the Advanced (gear icon) across the top of the window Select the Network tab and click the Settings button Type the IP address of the printer into the field labeled “No proxy for:” Click ok, restart FireFox and type the printer IP address to access the internal web page.

SAFARI (Mac OS) Locate the IP address of your printer (shown on the startup page or configuration page) Open Safari; Go to the File menu and select Preferences Click the Advanced (gear icon) across the top of the window Locate Proxies and select Change Settings; this will open the Network preferences Type the IP address of the printer into the field labeled “Bypass proxy settings for these Hosts & Domains:” Click Apply Now, restart Safari and type the printer IP address to access the internal web page.

INTERNET EXPLORER (Windows) Locate the IP address of your printer (shown on the startup page or configuration page) Open Internet Explorer; Go to the Tools menu and select Internet Options Select the Connections tab and click the LAN Settings button Under the Proxy Settings area; click the Advanced button Type the IP address of the printer into the field labeled “Exceptions” Click ok, restart Internet Explorer and type the printer IP address to access the internal web page.

DRIVERS & DOCS

Find drivers, utilities, manuals and MSDS documentation below. If you do not see your device, please check the Legacy Products folders.

View Files

CONTACT US

If you're having trouble or would like to leave us feedback, we would love to hear from you! Please contact us any time and we'll reply as soon as we can.

Contact

VIDEO TUTORIALS

Learn about your Xanté printer and iQueue Workflow software. Videos include setup, routine maintenance, loading media, consumables and more.

Watch Videos