Legacy Frequently Asked Questions

Select from the following Xanté products to bring up the most frequently asked questions and our answers. If you do not see your product, see FAQs for current products.

Colour ScreenWriter & (Natura Enhanced) Questions & Answers

Is DHCP supported?

DHCP is standard on Series 4/5 and available for Series 3 using ROM v 4.01-4 or higher.

Why can I not print on media larger than legal size at 1200 DPI?

You either do not have INSTALLED RAM configured correctly under the INSTALLED OPTIONS or you do not have enough physical memory to print at that resolution. The physical memory is displayed on your Startup Page.

  • Printing up to legal size at 1200 dpi requires 32 MB of RAM.
  • Printing up to 13″ x 18.5″ at 1200 dpi requires 128 MB of RAM.
  • Printing up to 13″ x 35.5″ at 1200 dpi requires 128 MB of RAM.

DRIVERS & DOCS

Find drivers, utilities, manuals and MSDS documentation below. If you do not see your device, please check the Legacy Products folders.

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CONTACT US

If you're having trouble or would like to leave us feedback, we would love to hear from you! Please contact us any time and we'll reply as soon as we can.

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VIDEO TUTORIALS

Learn about your Xanté printer and iQueue Workflow software. Videos include setup, routine maintenance, loading media, consumables and more.

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